• The overall classroom atmosphere should be dealt with, not individual behavior problems
• Teachers should address the class personally, using "I" statements
• "Congruent Communication" should be used with students, which basically means dealing with students using non-aggressive language
• Children’s self-esteem is greatly affected by their interaction with adults

• The teacher’s mood will affect the overall attitude of the classroom
• The language a teacher uses to communicate with their students is crucial

• Don’t arbitrarily label the students
• Avoid using any sarcasm in the classroom
• Speak concisely; use direct and purposeful statements
• Correct students by directing them to the proper alternative

• Correct students by directing them to proper behavior examples
• Be respectful of student needs; never belittle them
• Model civil behavior
• Confer dignity on the students

• This model promotes intrinsic motivation
• Builds confidence of the students
• Encourages respect
• Acknowledges student’s feelings
• Invites cooperation

• Time consuming
• Does not address extreme behavior problems
• Assumes that children are all intrinsically motivated

Charles, C.M.  (1999).  Building Classroom Discipline.  New York: Addison Wesley Longman, Inc.

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